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You shall receive an instant order confirmation with an item-specific shipping estimate. We normally ship directly from the manufacturer which saves you both time and money.
Free Shipping Policy
If we are offering you free shipping please be aware it only covers the basic shipping service. It does not cover any additional work by the delivery company such as inside delivery. It is only available in the 48 contiguous states and does not cover Hawaii or Alaska.
You may cancel an order prior to shipping at any time and receive a full refund. The exception is on CUSTOM items which shall result in a 50% refund if canceled after 24 hrs and prior to shipping. This is due to the fact labor and materials shall have been deployed in production already. If you cancel prior to 24 hrs we can issue a full refund.
We can can arrange a return authorization within 14-30 days, depending upon the supplier. Please be aware you shall have to pay for the shipping.
The exceptions to this policy are two:
i) CUSTOM items cannot be returned except in case of damage or serious item issue.
ii) If your item arrives damaged or featuring a serious issue you are no long liable to pay for return shipping.
If you need any further assistance or have any specific questions we are always happy to hear from both returning and prospective clients.